Aldeburgh Caseworker Volunteer for the Royal Air Forces Association

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Description of the role:

The RAF Association, the charity which supports the RAF family is looking for caring people to join its team of trained volunteers. The RAF family includes serving and former serving personnel and their dependants.

A Caseworker is someone who carries out welfare work for the RAF Association. Welfare work is about making a visit and listening to an individual to assess their needs to find out how the Association can provide help and support to them. Support can include anything from helping put a client with a recent disability in touch with social services in order for them to put in an application for a downstairs wet room to putting in an application to the RAF Association for funding for a new kettle for a client who cannot afford to replace their broken one.

Opportunity Activities: Administration, Advice, Information and Support, Befriending and Buddying, General and Helping
Availability required:

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Afternoon
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What skills are needed?

Caseworker volunteers need to be caring and empathetic, with the ability to build a rapport with others and put them at ease through a friendly and sensitive approach.

In addition Caseworker volunteers will need to have:
• Good IT Skills and access to the internet
• The ability to travel to a client’s home either using public transport or their own vehicle.

Volunteers should be able to work confidentially, in a non-judgmental manner and in line with the RAF Association Volunteer Agreement.

What skills will be learned / gained?

Caseworker volunteers will develop a wide variety of skills, including:
• Experience of welfare work
• Listening skills and asking pertinent questions
• Communication skills
• IT skills
• Report writing skills
• Building relationships with a wide variety of people
• Research skills (in terms of finding out local area information about social services, hospital services, local council information, other charity support on offer, etc. )
• Team working skills

DBS Check Required: Yes
Driving Licence Required: Yes
Does this role have age restrictions?: Yes
Details of restriction:

Volunteers undertaking the Caseworker role should be 18 or over.

Mandatory training required for role: Yes
Details of mandatory training:

All volunteers are required to attend the Accredited Level One Welfare training course. Volunteers will receive a recognised qualification after the training. The course is free and expenses will be covered.

Extra information:

Volunteers should expect to commit to around two hours a week, although this will depend on the case load in their area and there will be quieter and busier times. The Association cannot guarantee the amount of cases a volunteer will have as it is difficult to predict when and where a beneficiary will need support. Volunteers report to the Area Welfare Officer (AWO) and will be required to submit reports detailing outcomes of their visits.
All volunteers are required to attend the Accredited Level One Welfare training course. Volunteers will receive a recognised qualification after the training. The course is free and expenses will be covered.
Volunteers undertaking the Caseworker role should be 18 or over. We welcome applications from all areas of the community and will cover expenses for travel and other related costs involved in volunteering for the RAF Association. An enhanced DBS check is required for this role.


About the Opportunity Host Organisation


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Host Organisation: RAF Association
Organisation Profile:

RAFA, the Royal Air Forces Association (or RAF Association), is a membership organisation and registered charity that provides welfare support to the RAF Family.

The RAF Family includes all serving and ex-serving personnel and their dependants. To be eligible for welfare support, for both themselves and those who depend upon them, service personnel need to have served a minimum of one day in the RAF.

The Association exists in the recognition that RAF personnel and their immediate families dedicate their lives to their country, and to ensure that such a sacrifice does not result in suffering, poverty or loneliness.

Whether it’s an injured airman fighting to get back on his feet, a young child missing their parent away on overseas operations, or a World War II veteran needing a shoulder to lean on, we are here to help all generations of RAF Service personnel and their families.