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Admin & Reception Volunteer

Description of the role:

In this role you will assist staff with reception and admin duties at Quay Place, our Heritage and Wellbeing Centre open to members of the public, Suffolk Mind staff and various group and individual activities. You will meet and greet visitors, help with questions from members of the public, assist with basic admin duties using Microsoft Word and Outlook and help with putting packs together

Opportunity Activities: Administration, Advice, Information and Support, Community Work
Availability required:


What skills are needed?

- Organised approach to work
- Familiar with Outlook, MS Word
- Manage workload to make best
use of time
- A positive approach and can do
- Friendly and Approachable
- Willingness to learn
- Commitment to the values of
Suffolk Mind
- To be mindful of the importance
of confidentiality, tact and
discretion at all times
- Ability to work in a busy open-plan environment

What skills will be learned / gained?

Administration skills
Communication skills
Confidence building
mental wellbeing knowledge

DBS Check Required: No
Driving Licence Required: No
Mandatory training required for role: Yes
Details of mandatory training:

A half day mental wellbeing workshop and an online Adult Safeguarding training is required for all volunteers and employees. Suffolk Mind will provide this.

Extra information:

About the Opportunity Host Organisation

Host Organisation: Suffolk Mind
Organisation Profile:

Suffolk Mind is affiliated to Mind National and is committed to improving the lives of people with mental health issues.
To be a forward thinking, needs-led, evidence driven sustainable charity that promotes and protects mental wellbeing for all, providing a range of innovative services and programmes.