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Admin Volunteer

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Description of the role:

Administration volunteers support the day to day admin tasks within our busy office environment. There is no typical day, you could be answering the phone; filing; entering client data; working with the counselling coordinator to book new clients in for sessions; or calling new referrals to book their initial appointments. This is an opportunity to gain valuable admin skills.

Opportunity Activities: Administration, Advice, Information and Support, Computers, Technology and Website Design
Availability required:

M T W T F S S
Morning
Afternoon
Evening

What skills are needed?

- Must have good interpersonal skills including a friendly and approachable manner both face-to-face and over the telephone
- Must be literate and numerate
- Must have a basic knowledge of Microsoft Word or a willingness to learn basic IT skills
- Have a non-judgmental attitude and a commitment to work within our feminist principles
- Be willing to follow our policies and procedures including completing a DBS check
- Be reliable and able to commit to at least 4 hours a week (during office hours)
- Be able to commit to any necessary training, including induction training

What skills will be learned / gained?

- Ongoing training
- Knowledge of Violence Against Women and Girls
- IT/Admin skills
- Team Work

DBS Check Required: Yes
Driving Licence Required: No
Details of restriction:

Volunteers must be over 18.

Mandatory training required for role: Yes
Details of mandatory training:

- Violence against women and girls
- System training

Extra information:

- Have an understanding of and willingness to learn about the impacts of sexual violence on survivors and be prepared to respond in a non-judgmental, non-discriminatory manner
- Be able to travel to our Ipswich office


About the Opportunity Host Organisation


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Host Organisation: Suffolk Rape Crisis
Organisation Profile:

We offer emotional support, signposting and counselling for survivors of rape and sexual abuse.