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Community Marketing - volunteer

Description of the role:

Build a dynamic, online and real-world community;
Nurture the community and interact with our users through online properties;
Cultivate relationships with some of our most active users. You will be in tune with the community climate and will be able to influence key stakeholders to make critical product or process changes;
Help with offline marketing;
Work with SPEAK participants to understand their needs;
Assist in onboarding process;
Provide customer feedback to the management team;
Find opportunities to increase customer retention.

Opportunity Activities: Befriending and Buddying, Community Work, Languages, Marketing, PR and Media, Teaching, Training and Coaching
Availability required:


What skills are needed?

This is a great opportunity for you to jump-start your career. You were born to help other people and love to solve problems! You have good communication and persuasion skills or you want to develop those skills! You might be eloquent, well-spoken and convincing. You’re results-oriented, positive, energetic and self-disciplined. You’re smart and ambitious. You do what needs to be done but always try to get the best out of every situation - you know that it takes hard work, dedication and persistence to reach your goals!
Have a “hands on” approach and good problem solving skills;
Technically savvy and intellectually curious about new technologies and how they work;
Well-versed in social media and online community trends, technology and strategies, and are comfortable acting in the public sphere;
Fluent in English;
Be passionate about the three social S’s: social entrepreneurship, social innovation and social impact;
Have a good sense of humor - and we are not even joking.

What skills will be learned / gained?

You will be part of an international team, and gain access to multiple workshops that will help you gain skills in community management, social media management, editing and content creation, using multiple online platforms and editing programs.

DBS Check Required: No
Driving Licence Required: No
Details of restriction:


Mandatory training required for role: No
Extra information:

Duration: ongoing
Time allocation: 10 hours/week;
This is a volunteer position

About the Opportunity Host Organisation

Host Organisation: SPEAK Ipswich
Organisation Profile:

To bring locals and migrants together through language and culture exchange